We are a close-knit family business
Our culture
The culture at Home Counties Carers is what sets us apart. From personal experience, we have learnt the essentials of care that makes you feel safe and happy in your own home, and we apply those principles every minute of every day.
We smile when we talk to you
We listen, respond and act
We give you time
We take initiative to remove unnecessary stress
We are constantly curious as we want things to be better for everyone
We are conscientious
Our story
“Our story begins with my own gran. I remember the day when Mum said that Gran was starting to struggle a bit and needed a helping hand. As a family, we thought we could cope on our own but children, jobs and life in general meant that to give Gran the care and support she deserved, we needed some help.
“So I started looking at care companies and the services they offered. Some of them, on paper at least, looked very polished and professional but I always felt there was something missing. That’s when my wife Lucinda and I decided to set up Home Counties Carers. The mission was very simple: to build a culture, a way to behave, so that Gran was always safe, enjoyed the visits of her carers and prospered in her own home.
“In this respect we feel that care chose us. We had something unique to offer, and that was the belief that everyone deserves the same care as Gran.”
Matthew Kalupka
Our team, who does what?
The care we provide doesn’t come down to one individual carer but to a whole team, working behind the scenes to ensure you receive the best care experience you can.
Carer
Our carers live and work by traditional values: timely and prompt, well presented, good and clear communication skills, polite and well mannered, with common sense and a "can do" attitude. Our carers provide more than just support; they bring comfort, companionship, and a sense of security to those they care for.
Field Care Supervisor
The Field Care Supervisor is at the heart of our care service, ensuring that clients feel safe, valued and well cared for. They work closely with carers, guiding and supporting them to provide the highest quality care, while also regularly checking in with clients to make sure their needs are being met with warmth and respect.
Care Coordinator
A Domiciliary Care Coordinator plays a crucial role in the Circle of Care. They organise care schedules and make sure each client receives the tailored support they need, when they need it, from familiar and trusted carers. Attention to detail and compassion are key attributes of the Care Coordinator.
Care Manager
The Care Manager will carry out your initial assessment and help produce your care and support plan. They oversee every aspect of care with warmth and dedication, making sure each client's needs are not only met but exceeded. They build strong, trusting relationships with carers, clients and their families, bringing peace of mind with their personal touch.
Registered Manager
The Registered Manager ensures that client-centred care is delivered consistently to a level that exceeds quality standards. They manage the care teams, creating care plans and carrying out audits and client reviews for quality assurance and compliance with regulatory standards, such as those set by the Care Quality Commission (CQC).
Recruitment Manager
The Recruitment Manager plays a key role in bringing on board compassionate and dedicated carers who embody our core values of friendliness, reliability, trustworthiness, and competence.
Care chose us
Learn from our award winning team why care chose them
- Degree in Adult Nursing with 16 years of nursing experience within the NHS
- 6 years as Ward Sister in a leading teaching hospital in London
- Specialised in Care of the Elderly, Orthopaedics and Urology
"Care has always been central to my nursing career and I have especially enjoyed working with the elderly. It is important to us that our service is not just one of duties performed and care given, but one of friendship and support, and our goal is to enable our clients and enrich their lives."
- 14 years as a Consultant and Business Leader in a specialist recruitment firm
- Instrumental in achieving the coveted No 2 spot in The Times Top 100 Best Small Companies to work for
"People have always come first for me, whether it is family, friends or colleagues – their trust and happiness have always been my priority. Our goal is to maintain our clients’ independence, safely and comfortably. We do this with minimal intrusion or disruption, assuring family and friends that their loved ones are being cared for to the highest standards by the best staff in the industry."
“Care picked me because the sector needed an impressionable 18-year-old to be pushed far out of her comfort zone, to be able to give back and make a difference every single day.”
“Care chose me and taught me to be brave and bold and believe in myself. It filled a gap in my life I never knew I had. Its compassion embraced me and warmed my heart. I'm a better person today because of care.”
“Care chose me because I wanted to spend my working days doing something kind.”
“Care chose me so I can bring cheer and joy into people's lives.”
“Care chose me because I care from the heart.”
“Care chose me because of my natural empathy and ability to offer support to others when it is needed most. My kindness and actions have a meaningful impact on those who need it.”
“Care chose me because it needed someone level-headed yet compassionate and understanding, with an infectious smile. It chose me to help me discover more about myself and reveal the goodness within me.”
“Care found me after my family were badly let down by an ailing care system.”
Join our home care family
Our carers are among the best in the business. If you are friendly, reliable, trustworthy and competent and want to feel valued and cherished, call Ros our Recruitment Manager on 01483 224985.
Talk to the team now
Or if you'd like us to call back at a time that suits you, please fill out our form